KOS Jewelry
KOS Jewelry
KOS Jewelry
Conducting a user experience audit for a website, implementing best practices, and proposing new features.
Conducting a user experience audit for a website, implementing best practices, and proposing new features.
Conducting a user experience audit for a website, implementing best practices, and proposing new features.
Company
Company
Company
UXERS
UXERS
UXERS
My Role
My Role
My Role
UX/UI Designer
UX/UI Designer
UX/UI Designer
Time Frame
Time Frame
Time Frame
Dec 2023 - Feb 2024
Dec 2023 - Feb 2024
Dec 2023 -
Feb 2024
Project Overview
Project Overview
Project Overview
KOS Jewelry is an online platform for diamond jewelry, providing a user-friendly experience on both desktop and mobile platforms through its responsive and effective website.
As pioneers in Thailand, this project aims to launch diamond rentals on a website, providing a one-stop service. Explore our commitment to sustainable and affordable diamond products, featuring high-quality lab-grown diamonds.
KOS Jewelry is an online platform for diamond jewelry, providing a user-friendly experience on both desktop and mobile platforms through its responsive and effective website.
As pioneers in Thailand, this project aims to launch diamond rentals on a website, providing a one-stop service. Explore our commitment to sustainable and affordable diamond products, featuring high-quality lab-grown diamonds.
My Contribution
My Contribution
My Contribution
I created an entire website, including the homepage, product page, FAQ, About Us, and Contact Us pages. Additionally, the platform supports both e-commerce and product rentals. I also provided documentation for the client, explaining how to use and edit the site with WordPress.
I created an entire website, including the homepage, product page, FAQ, About Us, and Contact Us pages. Additionally, the platform supports both e-commerce and product rentals. I also provided documentation for the client, explaining how to use and edit the site with WordPress.
HOW DID IT ALL START
HOW DID IT ALL START
1
UNDERSTANDING
UNDERSTANDING
Problem Statement:
Problem Statement:
Some customers did not know about lab-grown diamonds and thought that mining diamonds was better, which resulted in them not purchasing or renting lab-grown diamond products.
Some customers are not able to see the virtual product at the store.
Some customers did not know about lab-grown diamonds and thought that mining diamonds was better, which resulted in them not purchasing or renting lab-grown diamond products.
Some customers are not able to see the virtual product at the store.
2
SOLUTIONS
SOLUTIONS
Solutions:
Solutions:
After analyzing the competitive landscape, including direct and indirect competitors, I discovered that creating the jewelry website involves three main points that are specific to this service. These points are crucial to developing effective solutions, which are:
Provide a clear rental process to enhance convenience for users.
Implementing a "Book an appointment" feature to conveniently assist users who are unable to visit the store. This feature opens a Zoom session, enabling them to review the virtual space before making rental or purchase decisions.
Encouraging users about lab-grown diamonds, highlighting their benefits and sustainability.
After analyzing the competitive landscape, including direct and indirect competitors, I discovered that creating the jewelry website involves three main points that are specific to this service. These points are crucial to developing effective solutions, which are:
Provide a clear rental process to enhance convenience for users.
Implementing a "Book an appointment" feature to conveniently assist users who are unable to visit the store. This feature opens a Zoom session, enabling them to review the virtual space before making rental or purchase decisions.
Encouraging users about lab-grown diamonds, highlighting their benefits and sustainability.
4
DELIVER
DELIVER
Challenge:
Challenge:
Before conducting UX research, I implemented the API for diamond search visualization on WordPress. The most challenging part was that the embedded code only functioned on one domain and could not be tested on any other website, including local testing. I followed the process carefully, but it was not working, so we contacted the API owner to fix the issue. After discussing and resolving this issue, the result has already been achieved, and the diamond search page has been successfully visualized.
After completing the visualization, the next challenge is to conduct a UX audit for a jewelry website within the limited timeframe of 2 days, in preparation for the upcoming customer presentation.
Before conducting UX research, I implemented the API for diamond search visualization on WordPress. The most challenging part was that the embedded code only functioned on one domain and could not be tested on any other website, including local testing. I followed the process carefully, but it was not working, so we contacted the API owner to fix the issue. After discussing and resolving this issue, the result has already been achieved, and the diamond search page has been successfully visualized.
After completing the visualization, the next challenge is to conduct a UX audit for a jewelry website within the limited timeframe of 2 days, in preparation for the upcoming customer presentation.