LEGAL TECH
LEGAL TECH
LEGAL TECH
A-CLASS
A-CLASS
A-CLASS
An application for class-action lawsuits with one-stop service
An application for class-action lawsuits with one-stop service
My Role
My Role
My Role
UX/UI Designer
UX/UI Designer
UX/UI Designer
UX Reseacher
UX Reseacher
UX Reseacher
Time Frame
Time Frame
Time Frame
Oct 2021 - Feb 2022
Oct 2021 - Feb 2022
Oct 2021 - Feb 2022
What is an A-class application?
What is an A-class application?
What is an A-class application?
A-Class is an application designed for class-action lawsuits that helps plaintiffs increase their chances of winning while reducing costs. It offers more effective legal solutions at a lower cost.
A-Class is an application designed for class-action lawsuits that helps plaintiffs increase their chances of winning while reducing costs. It offers more effective legal solutions at a lower cost.
A-Class is an application designed for class-action lawsuits that helps plaintiffs increase their chances of winning while reducing costs. It offers more effective legal solutions at a lower cost.
My contributions
My contributions
My contributions
I developed prototype concepts, designed the application interface, and conducted competitive analysis research.
I developed prototype concepts, designed the application interface, and conducted competitive analysis research.
I developed prototype concepts, designed the application interface, and conducted competitive analysis research.
HOW DID IT ALL START
HOW DID IT ALL START
HOW DID IT ALL START
1
1
EMPATHIZE
EMPATHIZE
Discover:
Discover:
There are more victims of minor crimes, such as online fraud, who cannot be prosecuted. A-class action lawsuit can help solve this problem by gathering people with similar legal claims to join a litigation which helps the plaintiff have a higher chance of winning the case
There are more victims of minor crimes, such as online fraud, who cannot be prosecuted. A-class action lawsuit can help solve this problem by gathering people with similar legal claims to join a litigation which helps the plaintiff have a higher chance of winning the case
User Research:
User Research:
We conducted research by asking people around us about platform selection, whether it should be a website or a mobile application. Most users were more convenient to use the mobile application because they could check the notifications more easily.
We conducted research by asking people around us about platform selection, whether it should be a website or a mobile application. Most users were more convenient to use the mobile application because they could check the notifications more easily.
Feature Analysis:
Feature Analysis:
Features
Features
Features
Set directions
Set directions
Set directions
Set a time and date
Set a time and date
Set a time and date
One-stop service
One-stop service
One-stop service
Application Platform
Application Platform
Application Platform
Show class action information
Show class action information
Show class action information
Service fee
Service fee
Service fee
Classification system
Classifi-cation system
Classification system
After feature analysis, we found several features that our competitors did not offer at that time. Therefore, we planned to design and include more features to enhance our application to provide a one-stop service.
After feature analysis, we found several features that our competitors did not offer at that time. Therefore, we planned to design and include more features to enhance our application to provide a one-stop service.
2
2
DEFINE
DEFINE
Solution:
Solution:
We developed an application for class action litigation, making it more accessible and effective for users. The user can select the type of damage and upload evidence to support their claim. The application uses image processing to cluster plaintiffs with similar cases into the same class. The system then selects an appropriate attorney for the litigation based on the user's case classification.
We developed an application for class action litigation, making it more accessible and effective for users. The user can select the type of damage and upload evidence to support their claim. The application uses image processing to cluster plaintiffs with similar cases into the same class. The system then selects an appropriate attorney for the litigation based on the user's case classification.
Customer Journey:
Customer Journey:
Collect
Collect
Collect
Collect
Collect
Collect
Connect
Connect
Connect
Find
Find
Find
Collect
Collect
Collect
Notify
Notify
Notify
Filling in details of damages
Filling in details of damages
Filling in details of damages
Uploading information and evidence
Uploading information and evidence
Uploading information and evidence
Be classified into classes
Be classified into classes
Be classified into classes
Select a suitable attorney
Select a suitable attorney
Select a suitable attorney
All expenses are collected
All expenses are collected
All expenses are collected
Get notifications throughout the process
Get notifications throughout the process
Get notifications throughout the process
——->
——->
——->
——->
——->
——->
3
3
DESIGN
DESIGN
(sample)
(sample)
4
4
TEST
TEST
Deliver:
Deliver:
Due to the limited duration of the case competition, we were unable to test the prototype and develop it into an application. However, if we were able to do so, we believed that there would be a total of 6,100 cases in the first year because we were the first mover.
In this competition, we achieved 1st runner-up and received funding of 30,000 baht.
Due to the limited duration of the case competition, we were unable to test the prototype and develop it into an application. However, if we were able to do so, we believed that there would be a total of 6,100 cases in the first year because we were the first mover.
In this competition, we achieved 1st runner-up and received funding of 30,000 baht.
What’s Next ?
What’s Next ?
If our application was developed, we hope that we can build a reliable community for the victims to help them recover and find support among others who have had the similar experiences.
If our application was developed, we hope that we can build a reliable community for the victims to help them recover and find support among others who have had the similar experiences.
Conclusion:
Conclusion:
This was my first experience contributing as a user interface designer. I discovered my interest in designing interfaces to solve issues appropriately. After this case competition, I decided to learn more about user experience and design thinking to improve my skills.
This was my first experience contributing as a user interface designer. I discovered my interest in designing interfaces to solve issues appropriately. After this case competition, I decided to learn more about user experience and design thinking to improve my skills.
